Gateway Casino Courtenay Bc

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We appreciate that you may have questions about the return to operations and your next visit. Here is some information to address questions you may have about our programs, promotions, and offers.

GENERAL

Beginning in BC’s Lower Mainland with just two small properties employing 150 people, Gateway has grown to 18 gaming properties with more than 200 tables, over 6,100 slot machines and 3,800 employees. Our hotel partners offer more than 1,000 hotel rooms and our 36 restaurants ensure a delicious meal and entertaining dining experience for every taste. With over 20 successful years of Canadian. Gateway Casinos & Entertainment Limited ('Gateway') is one of the largest and most diversified gaming and entertainment companies in Canada with 26 gaming properties in British Columbia and Ontario. Delta, BC Gateway Casinos & Entertainment Limited (“Gateway”) is pleased to announce that site preparations on its entertainment destination, Cascades Casino Delta have begun.

When will you resume Casino and Community Gaming Centre operations?

We continue to follow the direction of our regulators and the provincial public health officials. Operations will remain shutdown until it is determined we are able to safely resume operations. When we have approval to re-open gambling facilities, we will do so with appropriate measures in place to support the health and wellbeing of players, employees and communities. These will include enhanced sanitation and physical-distancing measures to reduce player density, including through the reconfiguration of gambling equipment. We will share more information about specific measures in advance of opening, once they are finalized and agreed upon by the health and safety authorities.

Please continue to monitor our website and social media for information.

What safety measures will you take upon resuming operations to prevent the spread of COVID-19?

The health, safety and well-being of our guests and employees is our top priority. We are working diligently to ensure we are prepared to safely return to operations. This means we are collaborating with our gaming regulators and provincial health officials to develop a comprehensive health and safety plan for all our sites so that you have peace of mind when playing at our properties. We look forward to sharing more details on these plans with you once they have been completed.

Is the casino shuttle service available?

Gateway Casinos suspended shuttle services effective March 16, 2020. Currently, health and safety protocols prevent us from resuming shuttle service. Please check our website for updates on when our shuttle service will resume.

GAMING

Will you honour any previously issued slot play or match play offers?

Unfortunately, we cannot honour any slot play or match play offers which were issued prior to our March 16, 2020 closure. The good news is following the re-opening of our casinos our programs will restart with new offers.

Will you honour any previously issued gift offers?

Unfortunately, we cannot honour any gift offers which were issued prior to our March 16, 2020 closure. The good news is we will resume issuing gift offers following the re-opening of our casinos. Some of our gift offers may change depending on capacity restrictions and health and safety guidelines in place at that time.

What will happen to any cash out/TITO cash vouchers that expired during the casino closure?

Any slot ticket that has expired during the closure of our casinos will be honoured. Once we re-open, simply bring it to the cashier’s cage at your local Gateway Casinos facility to redeem your ticket.

Will you resume the promotions you had in place before the closure?

Unfortunately, due to our mandated closure all active promotions were cancelled or postponed effective March 16, 2020. Please visit the Guest Services desk at your local Gateway Casinos facility once we re-open for details related to specific promotions.

What about ongoing BCLC promotions that are interrupted by the closures?

Recognizing the casino closures may affect ongoing BCLC promotions and players’ earned points, BCLC is making Encore Rewards more flexible. Promotional free play points will now expire on August 2, 2020. Encore Rewards members’ free-play points will not expire during the closures of casinos and community gaming centres.

For more info CLICK HERE

DINING

Will you honour any previously-issued dining offers? 2 for 1 buffets, discounts, etc.

Any dining offers and promotions which were issued prior to March 16, 2020 are no longer valid. We will resume issuing dining offers following the re-opening of our casinos. Some of our dining offers may change depending on capacity restrictions or health and safety guidelines in place at that time.

Will you resume the My Club Eat and Drink promotions?

All My Club Eat and Drink promotions are currently suspended. We will resume My Club Eat and Drink promotional activity, as appropriate, following the re-opening of our restaurants. Some of our promotions may change depending on capacity restrictions and health and safety guidelines in place at that time.

When will the restaurants resume operations?

Select Match Eatery & Public House restaurants locations will re-open for dine-in and takeout service. Over the next few weeks, Match will be phasing the re-opening of locations across Canada, starting with Langley on Monday, June 8 and Courtenay on Wednesday, June 10, 2020.

For more info CLICK HERE

How do I book a table at Match?

Currently Match will be taking reservations through the Open Table portal for groups of 1-6 people. We will also be seating guests without reservations through our Queue Manager system. Guests without reservations will be asked to scan a code or send a text message to a designated number upon arrival which will automatically add them to our waitlist. Guests are then able to safely wait in their car until their table is ready. Once the table is ready for service, guests will receive a text message asking them to see the host to be seated.

Gateway Casino Courtenay Bc

Don’t worry if you don’t have a mobile device – the hostess can add you to the waitlist manually.

Is Match open for lunch and brunch?

For participating locations, our current hours of operation are:

Sun – Thur 4pm – 11pm • Fri & Sat 4pm – 1am

We will evaluate these operating hours and hope to be back to regular hours in the near future.

Are you still offering Happy Hour and Daily Features?

Yes! All of our dine-in features including Happy Hour and Daily Features will be offered as they were before.

Are you offering takeout and delivery?

Takeout is available from 4pm onward and we are finalizing our delivery plans, and hope to have this up and running by mid-June.

PICK’EM POOL PROMOTION (THE PROMOTION) TERMS AND CONDITIONS

Gateway Casino Courtenay Bc British Columbia

NO PURCHASE NECESSARY/FREE-TO-PLAY
THESE ARE THE OFFICIAL RULES, TERMS AND CONDITIONS (collectively, the “PROMOTION TERMS”) APPLICABLE TO THE GATEWAY CASINOS & ENTERTAINMENT LIMITED (“GATEWAY”) PICK ‘EM POOL (the “PROMOTION”). PARTICIPATION IN THE PROMOTION CONSTITUTES ACCEPTANCE OF THE PROMOTION TERMS.
THE NATIONAL FOOTBALL LEAGUE, ITS MEMBER PROFESSIONAL FOOTBALL CLUBS, NFL VENTURES, INC., NFL VENTURES, L.P., NFL PROPERTIES LLC, NFL ENTERPRISES LLC, NFL INTERNATIONAL LLC AND EACH OF THEIR RESPECTIVE DIRECT AND INDIRECT SUBSIDIARIES, AFFILIATES, OWNERS, SHAREHOLDERS, OFFICERS, DIRECTORS, AGENTS, REPRESENTATIVES AND EMPLOYEES (collectively, the “NFL ENTITIES”) SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY CLAIM ARISING IN CONNECTION WITH PARTICIPATION IN THIS PROMOTION OR ANY PRIZE AWARDED. THE NFL ENTITIES HAVE NOT OFFERED OR SPONSORED THIS PROMOTION IN ANY WAY.

The period beginning at 09/10/2020 8:00 AM PST and ending 01/02/2021 11:59 PM PST

Gateway Casino Courtenay Bc British Columbia


The Gateway casino sites and food & beverage locations participating in the Promotion include:
  • Grand Villa Casino, Burnaby, B.C., Personas Patio + Restaurant + Lounge
  • Cascades Casino, Langley, B.C., Match Eatery & Public House
  • Starlight Casino, New Westminster, B.C., Match Eatery & Public House
  • Cascades Casino, Kamloops, B.C., Match Eatery & Public House
  • Chances Playtime, Kamloops, B.C.
  • Cascades Casino, Penticton, B.C., Match Eatery & Public House
  • Lake City Casino, Vernon, B.C., Match Eatery & Public House
  • Chances Playtime, Kelowna, B.C., Match Eatery & Public House
  • Chances Playtime Signal Point, Williams Lake, B.C.
  • Chances Mission, B.C.
  • Chances Abbotsford, B.C.
  • Grand Villa Casino, Edmonton, AB., Match Eatery & Public House
  • Starlight Casino, Edmonton, AB., Match Eatery & Public House
  • Chances Playtime, Courtenay, B.C., Match Eatery & Public House
  • Chances Playtime, Campbell River, B.C., Match Eatery & Public House
  • Chances Squamish, Squamish, B.C., Match Eatery & Public House
  • Starlight Casino, Point Edward, Ont., Match Eatery & Public House
  • Cascades Casino, Chatham, Ont., Match Eatery & Public House
  • Playtime Casino, Hanover, Ont., Match Eatery & Public House
  • Gateway Casinos, Sault Ste. Marie, Ont., Getaway Restaurant
  • Gateway Casinos, Sudbury, Ont., Getaway Express
  • Gateway Casinos, Woodstock, Ont., Getaway Express
  • Gateway Casinos, London, Ont., Getaway Restaurant
  • Gateway Casinos, Innisfil, Ont., Getaway Restaurant
  • Gateway Casinos, Thunder Bay, Ont., Getaway Restaurant
  • Casino Rama Resort, Rama, Ont. Simcoe Yard House
Gateway Casinos & Entertainment Limited
The Grand Prize is comprised of a total of three (3) prizes supplied by the Prize Supplier, valued at a total of CAD $5,250, awarded as follows:
  • 1st place: prize(s) valued at CAD $3,000;
  • 2nd Place: prize(s) valued at CAD $1,500; and
  • 3rd Place: prize(s) valued at CAD $750.

Labatt Brewing Company Limited
Qualified Entrants must be age 19 or over if the participant enters in British Columbia or Ontario, or age 18 or over if the participant enters the Promotion in Alberta. Qualified Entrants must be resident in Canada, and must be registered to play online at www.myclubeatanddrink.com or www.gatewayfootball.ca.
The following are excluded from participating in this Promotion:
  • Employees, agents, successors and assigns of BCLC, AGLC, OLG, Gateway, Strategy9, the Prize Supplier or any advertising agencies or promotional companies engaged by Gateway in connection with the Promotion;
  • Family and household members of same;
  • Employees, representatives or agents (and those with whom such persons are domiciled, whether related or not) of the NFL Entities;
  • All banned members as well as participants in BCLC’s, OLG’s or AGLC’s Voluntary Self-Exclusion (VSE) Program during the Entry Period;
  • Residents of Quebec; and
  • US residents.
Gateway will award a total of ten (10) Weekly Prizes during each week during the Entry Period. A “week” is deemed to start at 12:00 AM PDT/PST on Thursday and end at 11:59 PM PDT/PST on the following Monday. The Weekly Prizes will include either a food & beverage gift card for the Gateway restaurant operated at the winning Qualified Entrant’s designated Participating Site, OR NFL branded merchandise, at the discretion of Gateway. Weekly Prizes will each be valued at approximately CAD $30.00. Weekly Prizes will be awarded after the last game of each week during the Entry Period (exact time to be determined).
Football Pool Format:
  • No purchase required/free-to-play;
  • During the Entry Period, Qualified Entrants may enter the Promotion by completing an online registration form at myclubeatanddrink.com or gatewayfootball.ca;
  • Each week, Qualified Entrants will pick the winner of each of the NFL games scheduled that week (with no point spread used) using the online form;
  • Valid picks must be made at least 10 minutes prior to the kickoff of each game. The online form records the time each pick is made. Picks made later than 10 minutes before the start of each game, as automatically recorded in the online form, are invalid. No points will be awarded for invalid picks; and
  • Qualified Entrants will be awarded 1 point for each game in which the participant has picked the winner. One (1) point will be awarded in the event of a tied game.
Gateway will award Weekly Prizes after the last game of each week during the Entry Period (exact time to be determined) to the ten (10) Qualified Entrants who earned the most points during such week. Each Qualified Entrant shall first have their picks verified and audited using Gateway’s PlayerIQ system to ensure the Qualified Entrants made legitimate picks prior to the kickoff of each game. The winners will be notified by phone/email. Gateway’s determination of the Weekly Prize winners is final. The odds of a Qualified Entrant winning a Weekly Prize will depend on the total number of legitimate picks received each week of the Entry Period. TIE BREAKER RULE: In the event of a tie between Qualified Entrants, the difference between the tied Qualified Entrants’ guesses on the total score on the last game in a week and the actual total score of the last game that week (regardless of whether the guess is over or below the actual total) will be summed weekly, and the Qualified Entrant with the lowest difference (i.e., the Qualified Entrant whose guess is closest to the actual total score) for the last game that week will be the winner of the Weekly Prize. In the event of multiple winners for the Weekly Prize after the application of the Tie Breaker Rule, the value of the Weekly Prize will be divided equally between the tied Qualified Entrants.
Within 72 hours of the last game of the NFL regular season (time to be determined), a first, second and third place winner will be chosen by selecting the Qualified Entrants with the first, second and third highest cumulative amount of points earned throughout the season. Each Qualified Entrant shall first have their picks verified and audited using Gateway’s PlayerIQ system to ensure the Qualified Entrants made legitimate picks 10 minutes prior to the kick off of each game. The top three point winners will be notified by phone/email using the contact information provided by the Qualified Entrant. The odds of a Qualified Entrant winning the Grand Prize will depend on the total number of legitimate picks received during the Entry Period. The first place Grand Prize winner shall receive prizes valued at $3,000 CAD. The Second Place Grand Prize winner shall receive prizes valued at $1,500.00 CAD. The third place Grand Prize winner shall receive prizes valued at $750.00 CAD. Gateway’s determination of the Grand Prize winners is final.
TIE BREAKER RULE: In the event of a tie between Qualified Entrants, the difference between (X) an entrant’s guess of the total score of the last game of a week and (Y) the actual total score of the last game of that week (regardless of whether the guess is over or below the actual total) will be summed weekly for the entire season, and the Qualified Entrant with the lowest aggregate weekly difference (i.e., the Qualified Entrant whose guess is closest to the actual total score of all of the last games of each week for the entire season) will be the overall winner of the Grand Prize. The other Qualified Entrant will be the second place winner of the Grand Prize. The same rule will apply to a second place tie if necessary. In the event of multiple winners for the first, second or third place, after the application of the Tie Breaker Rule, the value of the Grand Prize for such first, second or third place will be equally divided between all eligible winners.

Gateway Casino Courtenay Bc Provincial

  1. No purchase is necessary to participate in the Promotion.
  2. All Grand Prize winners and Weekly Prize winners must answer a skill testing question.
  3. Gateway may, at its sole discretion and without liability to any person, alter, amend, suspend or cancel the Promotion and/or the Promotion Terms at any time and for any reason without prior notice.
  4. Gateway and its designees shall have the right to publish the name, location, likeness and a recent photograph of the winner(s) without remuneration to them.
  5. Gateway reserves the right, at its sole discretion, to not award any prize in the event that the integrity of all, or a part, of the Promotion is compromised (including, but not limited to, events of computer error, fraud, deception, misrepresentation or misuse). Gateway further reserves the right, at is sole discretion, to disqualify any player or other individual from the Promotion that it finds, in its sole discretion, to be tampering with the entry process, or the operation of the Promotion, to be acting or be in violation of the Promotion Terms; or to be acting in an unsportsmanlike or disruptive manner, or with the intent to annoy, abuse, threaten or harass any other person, or to interfere in any manner with any aspect of this Promotion. Any use of robotic, automatic, macro, programmed, copied, or like entry methods, will void any entries or picks made by any such methods, and will disqualify any player or participant using such methods without further notice to the player or participant.
  6. Gateway makes no representations or warranties whatsoever, either expressed or implied, oral or written, in respect of any prize.
  7. Gateway is not responsible for any typographical errors in the administration of the Promotion and/or in any Promotion-related materials.
  8. All prizes must be accepted as awarded. The refusal by a Qualified Entrant to accept any prize releases and forever discharges Gateway and the Prize Supplier from all obligations to that entrant in connection with the Promotion, including delivery of any prize.
  9. Before being awarded any prize, the potential winner will be required to sign and return within the time stipulated by Gateway or the Prize Supplier a full release and indemnity form (and any additional waivers as may be required by the Prize Supplier) stating, among other things, that he/she has read and understood these Promotion Terms and Conditions, grants all consents required by Gateway and the Prize Supplier, authorizes Gateway and the Prize Supplier to broadcast, publish, disseminate and/or otherwise use his/her name, city/town/village and province/territory of residence, photograph, likeness, sobriquet and voice and all other indicia of personality, in connection with any promotion and/or publicity, and/or for general news and/or for entertainment and/or information purposes at no additional compensation to the potential winner, beyond the awarding of the prize, accepts the prize as offered and releases Gateway and the Prize Supplier from any and all liability of any kind arising out of the potential winner’s participation in the Promotion and receipt and/or use of the prize. In the event that a potential winner does not comply with all the provisions as contemplated in these Promotion Terms, Gateway and the Prize Supplier shall have the right to disqualify the potential winner, and Gateway and the Prize Supplier shall be fully and completely released and discharged from any liability or responsibility in this regard.
  10. All Promotion entries and picks become the property of Gateway who assumes no responsibility for garbled, lost, late, delayed, destroyed or misdirected entries or picks.
  11. All Gateway decisions in relation to the Promotion are final and binding.
  12. Personal information collected in connection with the Promotion (“Personal Information”) will be used, accessed, disclosed and stored by Gateway for the purposes of conducting and administering the Promotion by Gateway or through a third party program administrator, including but not limited to, the awarding of prize(s), for evaluating the products and services we offer to our customers and for any additional purposes described in our Privacy Policy. By participating in the Promotion, each entrant: (i) grants to Gateway the right to use his/her name, mailing address, telephone number and e-mail address for the purpose of administering the Promotion, including but not limited to contacting and announcing the winner; (ii) grants to Gateway the right to use his/her Personal Information for publicity and promotional purposes relating to the Promotion in any and all media without further compensation; (iii) acknowledges that Gateway may disclose his/her Personal Information to third-party agents and service providers of Gateway in connection with the purposes listed above; and (iv) acknowledges that with respect to entrants resident of Ontario, to comply with our legal, regulatory and/or informational requirements, Personal Information collected in connection with the above listed purposes may be collected and used by or on behalf of Ontario Lottery and Gaming Corporation ('OLG') and thus shared with OLG pursuant to section 3 of the Ontario Lottery and Gaming Corporation Act, 1999. By participating in the Promotion, each entrant consents to the collection, use and disclosure of his/her Personal Information for these purposes. If you have any questions about the collection or use of your personal information, please see our Privacy Policy at http://www.gatewaycasinos.com/privacy-policy/ or please contact Gateway’s Privacy Officer at 100 - 4400 Dominion Street, Burnaby, BC V5G 4G3 or at Email: privacyofficer@gatewaycasinos.com (entrants resident of Ontario may also contact the OLG Freedom of Information and Privacy Office at 70 Foster Drive Suite 800 Sault Ste. Marie, Ontario P6A 6V2, 1-800-387-0098).
  13. The Promotion (including the Promotion Terms) shall be governed by and construed in accordance with the laws of the province of British Columbia and the federal laws of Canada applicable therein.